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Poh Kong is a public listed company and Malaysia’s largest jewellery retail chain. We have attained such success, largely thanks to our employees and their seamless teamwork. If you are seeking for a lifelong career, then join our dynamic family today.

 

Retail

Job Requirement

  • Minimum SPM qualification or above
  • With sales experience preferably in retail / jewellery industry 
  • Excellent customer service skills
  • Good command in English, Mandarin, Cantonese and Bahasa Malaysia
  • Disciplined, Motivated with good attitude, willing to work long retail hours.

Job Responsibility

  • Provide excellent sales & customer services in retail outlets to achieve sales targets
  • Handle enquiries and respond to customers’ feedback in professional manner
  • Develop and maintain good relationships with customers
  • Assist in daily operations
  • Perform ad-hoc tasks as assigned

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Job Requirement

  • SPM qualification or above
  • Basic computer knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc)
  • Attention to detail and mathematical skills
  • Able to speak and write in English and Chinese 

Job Responsibility

  • Receive payment by cash, cheques, credit card etc 
  • Check daily cash accounts
  • Scan goods and collect payments
  • Assist daily office administrative work
  • Perform ad-hoc tasks as assigned

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Job Requirement

  • SPM qualification or above
  • Must be computer literate 
  • Good command in English and Mandarin 

Job Responsibility

  • Manage all SAP system process
  • Perform ad-hoc tasks as assigned

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Marketing & Advertising

Job Requirement

  • Candidate must possess at least high secondary/STPM/Pre-U/Diploma in any field.
  • Computer literate, Microsoft Excel, Power Point
  • Can read, write and speak in Chinese, English and Bahasa Malaysia.
  • Good working attitude, able to work as a team and willing to learn

Job Responsibility

  • Prepare documents, process sales order and monitor the progress.
  • Monitor Inventory
  • Process documents and data entry
  • Manage customer enquiry and feedback
  • Prepare reports
  • Organize meetings and prepare minutes

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Job Responsibility

  • Manage brands and campaigns from executing advertising, PR & promotional plan to reviewing brand and sales performance.
  • Manage digital platform, i.e. website, CRM, social media, e-commerce.
  • Manage relationships with joint-promotion business partners.
  • Manage internal communications channels including training & enquiries support.
  • Managing customer inquiries & feedback.
  • Conduct market research & analysis and monitoring competitors’ activities.
  • Monitoring expenses and managing budget.

Job Requirement

  • Degree in Marketing, Business Admin, Communications, PR or related field.
  • Fresh graduate is welcome to apply.
  • Required MS Excel, MS Office, MS PowerPoint. IT, Mobile and Social Savvy.
  • Language: Chinese, English & BM. Able to speak fluently and write in English & Chinese.
  • Independent, passionate, presentable, willing to learn and love meeting people and working as a team.

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Job Requirement

  • Preferably with working experience in jewellery design.
  • Experience with Adobe Illustrator, Photoshop or related software.
  • Required language(s): English, Chinese, Bahasa Malaysia. Ability to speak and write in Chinese will be an added advantage.
  • Passionate, responsible, disciplined, hardworking and self-motivated with good attitude and interpersonal communication.
  • Sensitive in art & strong passion for jewellery design with innovative flair.
  • Ability to work independently with a good sense of design, detailing & conceptualization.
  • Good in manual drawings.

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Job Responsibility

Assist in retail outlet display, i.e. wall and showcase window display. Assist in enhancing in store communications with point-of-sales material.

Job Requirement

  • Minimum Diploma in Graphics Design, Interior Design or related field.
  • Experience with Adobe Illustrator, Photoshop or related software.
  • Required language(s): English, Chinese, Bahasa Malaysia. Ability to speak and write in Chinese will be an added advantage.
  • Able to drive and willing to travel.
  • Passionate, responsible, disciplined, hardworking and motivated with good attitude and interpersonal communication and team working skills.
  • Preferably with one (1) year working experience in related field. Fresh graduates are encouraged to apply.

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Human Resources

Job Responsibility

  • Responsible and involve in full spectrum of Human Resource functions includes recruitment & selection, training and development, compensation and benefits, performance management, industrial relations and other HR related matters.
  • Manage and ensure employee particulars are properly updated.
  • To maintain effective filling system and upkeep of employee record.
  • Perform any other related duties as Management may require from time to time.

Job Requirement

  • Candidate must possess at least a Diploma, Bachelor’s Degree in Human Resource Management, Business Administration or its equivalent.
  • Proficient with Microsoft Office such as Microsoft Excel and Microsoft Word.
  • Able to speak and write in English, Chinese and Bahasa Malaysia.
  • Have to be analytical and detail oriented.
  • Must be passion to work with people.
  • Ability to work to deadlines.
  • One (1) to two (2) years working experience

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Business Development

Job Responsibility

  • Assisting in setting group’s business development plan
  • Assisting in preparation for new and refurbished outlets 
  • Conducting site visits and branch visits throughout Malaysia 
  • Planning , Coordinating and organizing events /road shows in Malaysia
  • Coordinating and organising training programs 
  • Assisting in evaluating merchandise display performance of all the outlets 
  • Monitoring expenses and managing budget

Job Requirement

  • Degree in Marketing, Business Admin, and Business Related
  • Required MS Excel, MS Office, MS PowerPoint. IT Savvy and good in maths
  • Language: BM, English and Chinese. Prefer to have good written language skills in either English/Chinese
  • No working experience needed
  • Passionate, willing to learn and work as a team
  • Willing to work overtime
  • Willing to travel around Malaysia
  • Good analytical and problem solving skills

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Finance, Accounting & Administration

Job Responsibility

Assist in conducting the financial and operational audit to ensure compliance with the Group policies, guidelines, procedures, law and regulations.

Job Requirement

  • Diploma/Degree holder or finalist (preferably in accounting)
  • Preferably with one (1) year working experience in related field. Fresh graduates may also apply.
  • Required language(s): English, Chinese, Bahasa Malaysia. Ability to speak and write in Chinese will be an added advantage.
  • Self-motivated with good attitude, possess good interpersonal, communication and team working skills, analytical skill and initiative
  • Willing to travel

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IT

Job Responsibility

The primary role of the Network System Administrator is to perform effective provisioning, installation/configuration, operation, and maintenance of LAN and WAN hardware and software and related infrastructure (switches, routers, firewalls).

LAN/WAN administrator needs solid technical skills and experience with a variety of network protocols, software and hardware involved in LAN and WAN operations.

The position requires strong troubleshooting, analytic and diagnostic skills along with good communication abilities. In addition, company may require the individual to be on call 12/7 in case of network failures or emergencies. He/she also ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Essential Duties and Responsibilities

  • Proactive monitoring of overall network health, so possible issues can be addressed before problems arise.
  • Resolve problems relating to our network infrastructure.
  • Provide leadership for network design and support
  • Ongoing design and improvement of our network environment
  • Documenting all changes to any system in the change control system
  • Provide day to day technical supervision for the network team.
  • Provide project management for network related projects
  • Assist with security audits
  • Participate in any IT Infrastructure projects as necessary
  • Must be able to document the environment, including project plans, network diagrams

Job Requirement

  • Undergraduate degree, Bachelors (in Computer Science or IT related field preferred)
  • 5+ years administration/designing LAN and WAN networks
  • Experience with MPLS networks and new WAN rollouts
  • 3+ years experience with the following devices/concepts:
    • Routers
    • Firewalls
    • IPSec VPNs
    • Layer 2 & 3 Switches
    • VLANs
    • BGP
    • DNS
    • QoS
    • VOIP/SIP
    • SNMP
  • Cisco certifications and experience mandatory
  • 3+ Experience with Cisco firewalls and IPSEC mandatory
  • Experience with Cisco IDS/IDPS
  • Experience with URL filtering technologies
  • Experience with Foundry/Brocade switches desired
  • Experience with Layer 4 load balancers
  • Experience with Watchguard Firewalls desired
  • Experience setting up and monitoring networks using SNMP
  • Experience in DR at the WAN / LAN / network layer
  • Experience in the IT support arena
  • Experience managing/participating in multiple simultaneous projects
  • Self motivated team player who will fit well into high-demand, fast-paced work environment.
  • Demonstrate analytical skills needed to troubleshoot problems and issue that arise with server administration.
  • Demonstrate a high level of attention to detail
  • Great at documentation and network diagrams
  • Demonstrate a commitment to provide the best support possible for our IT Infrastructure
  • Able to work flexible hours, perform maintenance during after hours maintenance windows

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Job Description

IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from it. Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either remote or in person.

Job Responsibility

  • Perform first level support IT operations including IT system and equipment’s in the Company outlets.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Installing and configuring computer hardware operating systems and applications.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Prioritising and managing many open cases at one time.
  • Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
  • Conducting electrical safety checks on computer equipment.
  • Ready to perform any other ad hoc duties as assigned.

Job Requirement

  • Diploma in IT or equivalent.
  • Preferable with 1 year of working experience, but fresh graduates are encouraged to apply.
  • Good understanding of common Microsoft Windows Operating System.
  • Good Service Oriented mind-set.
  • A can-do attitude is a must.

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Admin

Job Requirement

  • Candidate must possess at least SPM or equivalent qualification.
  • Must be computer literate.
  • Good in Mathematic and general accounting knowledge will be added advantage. 
  • Good command in English and Mandarin.
  • Good attitude, willing to learn and self-motivated.

Job Responsibility

  • Record keeping, filling and organizing various documents.
  • Daily administrative work.
  • Ad-hoc tasks assigned by superior.

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Supply Chain Management Department

Job Requirement

  • Candidate must possess degree in related field of Supply Chain Management, Logistics or Business Management  
  • Minimum 5 years of experience in Inventory Management and Supply Planning
  • Able to lead and manage people and communicate well.  
  • Ethical, Trustworthy, Positive attitude and self-driven.
  • Analytical skill with passion to innovate for high efficiency.
  • Able to speak or write in Chinese and English.   

Job Responsibility

  • Strategic demand planning, inventory monitoring and stock distribution.  
  • Optimize inventory level to maximise sales.  
  • Develop Key performance index and measurements (KPI) in quality and delivery.
  • Evaluate, Manage and improve suppliers performance against KPI.     
  • Manage appropriate internal controls aligned to principal and business directives.
  • Develop supply chain processes and improve workflow for high efficiencies and quality deliverables.   
  • Work closely with sales planning and marketing for to align with sales and marketing plans.

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Job Requirement

  • Candidate must possess degree in related field of Supply Chain Management, Logistics or Business Management  
  • Minimum 2 years of experience in Inventory Management and Supply Planning
  • Ethical, Trustworthy, Positive attitude and self-driven.
  • Analytical skill with passion to innovate for high efficiency.  
  • Able to speak or write in Chinese and English.   

Job Responsibility

  •  Assist in demand planning, inventory monitoring and stock distribution.  
  • Optimize inventory level to maximise sales.  
  • Evaluate, Manage and monitor suppliers KPI.   
  • Work closely with sales planning and marketing for to align with sales and marketing plans.

Apply Now

Sales Planning Department

Job Requirement

  • Candidate must possess degree in related field of Business Management.
  • Minimum 2 years of experience.
  • Able to lead and work as a team and communicate well.  
  • Ethical, Trustworthy, Positive attitude and self-driven.
  • Analytical skill with passion to innovate.
  • Able to speak or write in Chinese and English.   

Job Responsibility

  • Research and analyse data for demand and sales forecast by area and branch.  
  • Study and review market movement.
  • Work closely with Branch and Marketing to plan promotion to improve branch sales.
  • Work closely with Supply Chain and Merchandisers for stock and inventory planning.

Apply Now

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